Linköping, Sweden, September 12, 2023 – Agama Technologies (“Agama”), a specialist in video observability and analytics for service quality and customer experience, is proud to announce the integration of multicast ABR stream monitoring into their Analyzer probe offerings. This development is the result of a collaboration between Agama and Broadpeak, a leader in Content Delivery Network (CDN) and multicast Adaptive Bitrate (mABR) solutions that have now been deployed by DELTA.
Agama’s head-end and network observability solution empowers users with a comprehensive understanding of service performance in every stage of the process: encoding, packaging, and delivery. With the newly introduced support for multicast ABR in the Agama Analyzer, this software probe is now capable of validating the encapsulated ABR segments and manifest contained in the multicast streams.
“As mABR represents about 90% of the overall traffic during big live events, it has become a key element of DELTA’s delivery strategy,” said Bart Smeels, Manager Platforms and Services at DELTA Fiber. “Being able to monitor the delivery enables us to understand and improve the quality of service.”
As a part of the complete head-end and network delivery observability offering from Agama, key insights in mABR stream health in the head-end and in network points will help service providers keep track of service performance and quickly act if any issues arise.
“A key objective for Agama has always been to ensure effective management of video delivery. We are thrilled to announce support for mABR stream observability in the Agama Analyzer line of probes,” says Johan Görsjö, Director of Product & Engineering at Agama.
As video usage continually grows, service providers must contend with the dual challenges of high customer expectations for service quality as well as ensuring network and CDN capacity for their customers. Multicast ABR represents a technology that facilitates ABR video delivery via multicast, removing any bandwidth limitation that large audience content usually triggers, in particular live sports events, while preserving perfect quality.
“By monitoring the mABR streams, Agama and Broadpeak are bringing more scalability and operability to Delta, ensuring a compelling experience for their subscribers,” said Damien Sterkers, Video Solutions Marketing Director at Broadpeak. “Adding accurate observability to mABR streams for popular live content is going to further accelerate the deployment of the technology across the world.”
Agama Technologies specializes in empowering video operators’ business processes with awareness and insights that can drastically lower operational costs and improve customer satisfaction. With extensive experience and an industry-leading solution for monitoring, analytics and visualisation of video service quality and customer experience, Agama helps operators to implement a data-driven way of working to assure optimal service quality, improve operational efficiency and increase customer understanding. Our solution empowers operations, product management, marketing and customer facing teams.
We have the privilege to work with more than 100 different service providers, network operators and broadcasters, including A1 Group, Altibox, Etisalat, KPN, Canal +, Sky UK, T-Mobile, TDC, Telenor and Vodafone.
The company is based in Linköping, Sweden, and is privately held. For more information, visit www.agama.tv
About Broadpeak ® (https://broadpeak.tv)
Broadpeak® designs and manufactures video delivery components for content providers and network service providers deploying IPTV, cable, OTT, and mobile services. Its portfolio of solutions and technologies powers the delivery of movies, television programming, and other video content over managed networks and the internet for viewing on any type of device. The company’s systems and services help operators increase market share and improve subscriber loyalty with superior quality of experience.
Broadpeak supports all of its customers worldwide, from simple installations to large delivery systems reaching capacities of several million of simultaneous streams. The company is headquartered in Cesson-Sevigne, France.